Privacy policy

At KAKTIYA, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

• Personal Information: Name, email, phone number, address, and payment details provided at checkout.
• Device Information: IP address, browser type, and access time collected through cookies.
• Order Details: Items purchased, customizations, shipping preferences, and communication history.

2. How We Use Your Information

• To process and fulfill your orders
• To provide order tracking and updates
• To respond to your inquiries and offer support
• To improve our website, services, and customer experience
• To send promotional emails (only if opted in)

3. Data Protection & Security

We implement industry-standard security measures to protect your personal information from unauthorized access, misuse, or disclosure. Payment data is processed through secure, encrypted gateways and is never stored on our servers.

4. Sharing of Information

We do not sell or rent your personal information. We only share data with trusted third-party service providers (such as courier partners and payment gateways) necessary for order fulfillment.

5. Cookies

Our website uses cookies to enhance your browsing experience and analyze site traffic. You can manage cookie preferences through your browser settings.

6. Your Rights

• You may request access, correction, or deletion of your data at any time.
• You can unsubscribe from promotional emails using the link provided in each message.

7. Policy Updates

We may update this Privacy Policy occasionally to reflect changes in our practices or legal obligations. The latest version will always be available on this page.

8. Contact Us

For any questions or concerns regarding your privacy, contact us at:
Email: support@kaktiya.com
Phone/WhatsApp: 8505085263