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At KAKTIYA, we ensure your handcrafted jewelry reaches you safely and swiftly.

Order Processing Time:

All orders are processed within 2–4 business days. Personalized products may take 5–7 business days to craft before dispatch.

Shipping Time:

5–7 business days (India)
2–4 business days (Available at checkout)

10–15 business days (availability varies by country)

Tracking Your Order:

Once your order is shipped, you’ll receive a tracking link via SMS or email to monitor delivery status.

Packaging:

All products are securely packed in tamper-proof, eco-friendly boxes with KAKTIYA’s signature branding, ensuring safe transit and gifting-ready presentation.

Note: Delivery timelines may vary due to unforeseen factors like holidays, courier delays, or remote delivery locations.

For any shipping-related queries, feel free to contact us at support@kaktiya.com or through our Contact Us page.

Last Updated: May 15, 2025

At KAKTIYA, we ensure your orders are delivered safely and on time across India. Below are the details of our shipping process:

🚚 Delivery Across India

We offer nationwide delivery to almost all pin codes in India through trusted courier partners.

⏱️ Delivery Timeframe

• Personalized Jewellery:
  Custom-made items take 2–4 business days for production.

• Ready-to-Ship Items:
  Dispatched within 24–48 hours of order confirmation.

Estimated delivery time:
3–7 business days from dispatch depending on location.

💸 Shipping Charges

• Prepaid Orders: ✅ Free Shipping across India

• Cash on Delivery (COD): ₹150 extra (if available for your area)

📨 Order Tracking

Once shipped, you’ll receive an email and SMS/WhatsApp with your tracking number. You can also Track Your Order anytime.

📦 Packaging

All items are securely packed in KAKTIYA’s signature boxes, ideal for gifting. Delicate items are double-boxed to ensure safe delivery.

❗ Important Notes

• Orders are delivered only on working days (Mon–Sat).

• Delivery timelines may be extended during festivals, natural events, or courier issues.

• We are not responsible for delays caused by incorrect shipping details or customer unavailability.

🛠️ Need Help?

If your order is delayed or you haven’t received your tracking link, feel free to contact us:

📧 support@kaktiya.com
📞 +91 85050 85263

Material:

At KAKTIYA, we use premium quality materials including

German Silver & 925 Sterling Silver (depending on Your Requirements)

Care Instructions:

To ensure your jewelry stays beautiful for years:

dry, airtight box to avoid tarnishing

water, perfumes, and harsh chemicals
soft, dry cloth after use

Pro Tip: Always wear your KAKTIYA jewelry last while getting ready and take it off first when you're done for the day.